FAQ

Yes. Following the state of Illinois’ health directive, masks are required.

Yes, our hours are  Monday through Saturday: 11 a.m. – 7 p.m.  Sunday: 12 p.m. – 6 p.m.   Some of our stores will have modified hours; we recommend calling them directly.

We recommend calling ahead to see if the store, service, or restaurant you wish to visit is open. Our directory lists phone numbers for our tenants. During your visit, stores and restaurants that are open will likely have “open” or “curbside pickup” signage on their doors and windows.

We continue to adhere to CDC guidelines with a cleaning rotation that includes frequent and thorough wipe downs of all public spaces, high-traffic/high-touch areas like mall entrances, food court tables, chairs and counters, restrooms, drinking fountains, trash cans and more.

We are following state guidelines and have taken measures to ensure mall guests are maintaining a safe distance from one another. These include:  floor and door decals reminding guests of social distancing, appropriately distanced furniture in any of our common seating areas. Our tenants are controlling the number of customers in their stores as mandated by the State of Illinois health directive.

At this time, mall walkers are welcome during regular mall hours:  Monday through Saturday: 11 a.m. – 7 p.m.  Sunday: 12 p.m. – 6 p.m.   All mall walkers must practice social distancing while at the center.

While we won’t be requiring temperature reads, we recommend you test yourself at home and stay home if you’re not feeling well.

Chicago Ridge’s teams will be onsite in PPE and will have their temperature taken throughout the day.  If anyone on our team is unwell, they will stay home from work for 14 days.

Our mall hours are Monday through Saturday 11 am to 7 pm, Sunday 12 pm to 6 pm. Some of our stores will have modified hours; we recommend calling them directly.

708-499-0840

444 Chicago Ridge Mall, Chicago Ridge, IL 60415

Only service animals trained and/or licensed to assist and accompanied by persons with disabilities are permitted.

Security can be reached at any time at 708-372-4145.

Yes, visit the Security Desk located in the Food Court or call 708-372-4145 to inquire.

We do not have a mall-wide gift card program. We encourage purchasing gift cards direct from your favorite retailer or restaurant.

Mall management can be contacted Monday through Saturday 8:30 am to 5:00 pm by visiting the mall office or calling 708-499-0841.

Job openings can be found on our Jobs page at shoppingchicagoridgemall.com/jobs.

Curbside pickup locations are determined by the store’s or restaurant’s location within the property. For a specific location, follow the individual procedures from each store or restaurant.

We are limiting the number of available restrooms for health and safety purposes.  We are maintaining sanitization guidelines provided by the CDC, and our janitorial team has a consistent cleaning schedule of all high-touch/high-traffic areas, including the restrooms.

For health and wellness purposes, our play area is closed until further notice.

Yes, look for the wifi network called “!FREE_ChicagoRidgeMall” and enter in your email address for free wifi access.

Yes, AMC Chicago Ridge 6 is located next to the Food Court.

Yes, visit the Security Desk located in the Food Court to check out. Limited number available on a first come, first serve basis.

At this time, mall walkers are welcome during regular mall hours: Monday through Saturday 11 am to 7 pm, Sunday 12 pm to 6 pm. All mall walkers must practice social distancing, and wear a mask, while in the center. The walking distance is approx. 1 mile.

For health and safety purposes, the play area is closed until further notice.

Yes, located in the Food Court.

ATMs are available in the Food Court, Kohl’s Court and next to ALDI.

You can communicate any curbside area for pickup with your Lyft or Uber driver.

Yes, nursing rooms are available in the Family Lounge located in the Food Court.

There is free parking in lots surrounding the center.

No, there is no valet parking.

You can communicate any curbside area for pickup with your Lyft or Uber driver

There is free parking in lots surrounding the center.

No, there is no valet parking available.

Yes, PACE bus has a stop on 95th Street as well as their para-bus system available by appointment outside ALDI west entrance.