FAQ

General FAQs

What are the center hours?

Chicago Ridge Mall hours are  Monday through Thursday: 11 a.m. – 7 p.m. Friday – Saturday: 10 a.m. – 8 p.m.  Sunday: 11 a.m. – 6 p.m. Restaurant, specific retailer and entertainment hours may vary.

Are the doors to the mall open early for Mall Walkers?

We open the mall doors one hour prior to store openings for convenience of the community to walk in a safe, climate-controlled environment. Mall Walkers are welcome Monday through Thursday: 10 a.m. – 7 pm. Friday – Saturday: 9 a.m. – 8 p.m.  Sunday: 10 a.m. – 6 p.m.

What is the mall’s phone number?

Chicago Ridge Mall Management can be reached at 708-499-0840. If you need to reach Chicago Ridge Mall Security, please call 708-952-0477.

What is the mall’s address?

Chicago Ridge Mall is located at 444 Chicago Ridge Mall, Chicago Ridge, IL 60415.

Are pets allowed?

Only service animals trained and/or licensed to assist and accompanied by persons with disabilities are permitted.

How do I contact Security?

Security can be reached at any time at 708-372-4145.

Is there a lost and found?

Yes, visit the Security Desk located in the Food Court or call 708-372-4145 to inquire.

Can I purchase gift cards?

We do not have a mall-wide gift card program. We encourage purchasing gift cards direct from your favorite retailer or restaurant.

How do I contact customer service or mall management?

Mall management can be contacted Monday through Saturday 8:30 am to 5:00 pm by visiting the mall office or calling 708-499-0841.

Where can I find job openings?

Job openings can be found on our Jobs page at shoppingchicagoridgemall.com/jobs.

Amenities FAQ

Where is curbside pickup?

Curbside pickup locations are determined by the store’s or restaurant’s location within the property. For a specific location, follow the individual procedures from each store or restaurant.

Do you have a children's play area?

Yes, we are proud to bring a newly refurbished children’s play area to west court in 2025.

Do you have Wifi?

Yes, look for the wifi network called “!FREE_ChicagoRidgeMall” and enter in your email address for free wifi access.

Is there a movie theatre?

Yes, AMC Chicago Ridge 6 is located next to the Food Court.

Are strollers or wheelchairs available?

Yes, visit the Security Desk located in the Food Court to check out. Limited number available on a first come, first serve basis.

Are there family restrooms?

Yes, family restrooms are located near the Food Court.

Is there a bank or ATM?

ATMs are available in the Food Court, Kohl’s Court and next to ALDI.

Is there a Lyft/Uber Area?

You can communicate any curbside area for pickup with your Lyft or Uber driver.

Is there a nursing room available?

Yes, nursing rooms are available in the Family Lounge located near the Food Court.

Rides & Parking FAQs

Where can I find parking?

There is free parking in lots surrounding the center.

Is valet parking available?

No, there is no valet parking.

Is there a Lyft or Uber area?

You can communicate any curbside area for pickup with your Lyft or Uber driver

What public transport options are available?

Yes, PACE bus has a stop on 95th Street as well as their para-bus system available by appointment outside ALDI west entrance.

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